Our Impact

Our regional grants and impact investments are ensuring measurable, lasting outcomes in our community.

Enabling Better Care

Overview

An Anchorum impact grant empowered frontline clinicians to lead the way in improving care quality at CHRISTUS St. Vincent hospital.

Challenge

The practicing clinicians at CHRISTUS St. Vincent hospital have always had excellent insights into how the hospital and associated clinics could improve systems and processes of care. However, they lacked support resources and were too busy clinically to lead or actively participate in performance-enhancement initiatives.

Solution

In September 2015, after discussing operational solutions with frontline clinicians and hospital staff, Anchorum provided the hospital with an impact grant of $2.5 million that helped establish an innovative new program: Clinician-Directed Performance Improvement (CDPI). The program was designed to give physicians, nurses, and other frontline clinicians the protected time, support, and training required to conduct quality-improvement projects of their own choosing. This enabled clinicians to focus on improvement projects based on their clinical interests across ten specialties, and to implement the necessary changes.

The CDPI model is structured in this way:

  1. CDPI relies on participation from frontline clinicians structured around a dyad made up of physicians and nurses.
  2. The model proactively addresses clinical processes based on their importance to patients, rather than simply "teaching to the test" to meet regulatory requirements.
  3. The model is based on a rigorous performance-improvement course designed to guide participants through a dynamic quality-improvement project process and protocol, which is then adopted into daily operations, in order to turn the curve.
Program Director Dr. Lara Goitein discusses the positive impact of CDPI at CHRISTUS St. Vincent with the IHI/NPSF Patient Safety Congress in Boston.

Outcomes

To date, clinicians have launched 33 CDPI projects. Of the 22 aim statements with follow-up data for analysis, 19 have been fully met with statistical significance (86%), and 21 have demonstrated at least some degree of improvement with statistical significance (95%).

The impact of CDPI has been broad-based: Among other improvements, CDPI clinicians have:

  • Prevented medication errors and hospital-acquired infections
  • Improved pain management for labor
  • Optimized the management of neonatal abstinence syndrome (NAS)
  • Reduced unnecessary blood draws and tests in children
  • Decreased the use of broad-spectrum antibiotics in the hospital that can create drug-resistant bacteria
  • Created new ways of managing pain for patients with chest trauma, using nerve blocks
  • Created a new service line to help patients understand and make end-of-life choices

The CDPI program has gained attention on a regional and national level. Because of its innovation and effectiveness, it was selected as one of 30 quality initiatives from across the nation to be presented at the Institute for Healthcare Improvement's 2018 Patient Safety Congress. Specific CDPI sub-projects have garnered recognition as well.

Award presented by the New Mexico Perinatal Neonatal Collaborative for CDPI work completed at CHRISTUS St. Vincent.

"The CDPI program has certainly improved care outcomes and cost efficiencies within the hospital," said Peter Bastone, President and CEO of Anchorum St. Vincent. "The program has also empowered clinicians to reconnect with their sense of purpose as caregivers. Perhaps just as important, the program has contributed to the greater good of the community—including a much-improved perception regionally for the hospital. It is always a strategic goal for our investments to have both a social and financial return."

Enabling Better Care

Overview

An Anchorum impact grant empowered frontline clinicians to lead the way in improving care quality at CHRISTUS St. Vincent hospital.

Challenge

The practicing clinicians at CHRISTUS St. Vincent hospital have always had excellent insights into how the hospital and associated clinics could improve systems and processes of care. However, they lacked support resources and were too busy clinically to lead or actively participate in performance-enhancement initiatives.

Solution

In September 2015, after discussing operational solutions with frontline clinicians and hospital staff, Anchorum provided the hospital with an impact grant of $2.5 million that helped establish an innovative new program: Clinician-Directed Performance Improvement (CDPI). The program was designed to give physicians, nurses, and other frontline clinicians the protected time, support, and training required to conduct quality-improvement projects of their own choosing. This enabled clinicians to focus on improvement projects based on their clinical interests across ten specialties, and to implement the necessary changes.

The CDPI model is structured in this way:

  1. CDPI relies on participation from frontline clinicians structured around a dyad made up of physicians and nurses.
  2. The model proactively addresses clinical processes based on their importance to patients, rather than simply "teaching to the test" to meet regulatory requirements.
  3. The model is based on a rigorous performance-improvement course designed to guide participants through a dynamic quality-improvement project process and protocol, which is then adopted into daily operations, in order to turn the curve.
Program Director Dr. Lara Goitein discusses the positive impact of CDPI at CHRISTUS St. Vincent with the IHI/NPSF Patient Safety Congress in Boston.

Outcomes

To date, clinicians have launched 33 CDPI projects. Of the 22 aim statements with follow-up data for analysis, 19 have been fully met with statistical significance (86%), and 21 have demonstrated at least some degree of improvement with statistical significance (95%).

The impact of CDPI has been broad-based: Among other improvements, CDPI clinicians have:

  • Prevented medication errors and hospital-acquired infections
  • Improved pain management for labor
  • Optimized the management of neonatal abstinence syndrome (NAS)
  • Reduced unnecessary blood draws and tests in children
  • Decreased the use of broad-spectrum antibiotics in the hospital that can create drug-resistant bacteria
  • Created new ways of managing pain for patients with chest trauma, using nerve blocks
  • Created a new service line to help patients understand and make end-of-life choices

The CDPI program has gained attention on a regional and national level. Because of its innovation and effectiveness, it was selected as one of 30 quality initiatives from across the nation to be presented at the Institute for Healthcare Improvement's 2018 Patient Safety Congress. Specific CDPI sub-projects have garnered recognition as well.

Award presented by the New Mexico Perinatal Neonatal Collaborative for CDPI work completed at CHRISTUS St. Vincent.

"The CDPI program has certainly improved care outcomes and cost efficiencies within the hospital," said Peter Bastone, President and CEO of Anchorum St. Vincent. "The program has also empowered clinicians to reconnect with their sense of purpose as caregivers. Perhaps just as important, the program has contributed to the greater good of the community—including a much-improved perception regionally for the hospital. It is always a strategic goal for our investments to have both a social and financial return."

Wrap-around Services for Students at our Public Schools

Overview

Anchorum collaborates with Communities In Schools New Mexico to provide a brighter future for our most vulnerable students.

Challenge

All too many students in our community's schools experience a daily crisis. They lack access to the most basic of needs, including food, shelter, clothing, and consistent medical care—both physical and behavioral. Violence in the home and family dysfunction are often contributing factors as well. The burden of these social determinants of health has an overwhelming impact on students, often resulting in a lack of focus at school, disinterest in learning—and ultimately, in the student dropping out of the school system entirely. This can have the collateral effect of disrupting class for other students, and has negative, long-term consequences for our community's health systems and economic sustainability.

Solution

Communities In Schools (CIS) is one of the nation's leading dropout prevention organizations. Its mission: To surround identified students with a community of support, empowering them to stay in school so they may achieve more in life. Following a proven methodology, CIS places dedicated CIS staff members—called site coordinators—inside a partner school to improve the case-managed students' ability to come to school rested, nourished, and prepared to engage and learn. Working in the most challenged communities in 2,700 K-12 schools across 26 states, CIS has been able to reach out to nearly 1.5 million students and their families.

Communities In Schools evidence-based approach.

In 2016, Anchorum began an evaluation process with Communities In Schools of New Mexico (CISNM), an independent 501(c)3 affiliate of CIS, to learn more about the organization and to determine how we might collaborate with them. A series of meetings was held with the CISNM executive team, board, site coordinators, and other collaborative partners and stakeholders, and in the summer of 2017 Anchorum awarded a three-year grant to CISNM totaling $450,000 to build staff capacity and complete a feeder-pattern strategy in Santa Fe's Southside schools. The grant enabled CISNM to hire additional site coordinators, expand the Southside partner schools from nine to twelve, and to bring on a grant writer to help secure additional funding.

Communities In Schools students at work.

Outcomes

Anchorum's contributing role is helping CISNM to stabilize the lives of more students and their families, and to meet its goals in Santa Fe's Southside schools. A few highlights from the 2017-2018 school year:

At the El Camino Real Academy:

  • 95% of the case-managed students improved their English/Reading grades, and 81% improved their Math grades.
  • 100% of these students met or progressed toward their stated attendance and behavioral goals.
  • Case-managed students and their families received weekend snack packs, grocery distribution, and emergency funding for critical needs.

At Capital High School:

  • The addition of one site coordinator enabled an increase in case-managed students from 77 to 115.
  • 87% of case-managed seniors graduated; 16 of 20 are going on to college or a technical college.
  • 100% of case-managed students met or progressed toward behavioral goals.
    An average of 38 families benefitted from weekly grocery distribution, as did 10 teen mothers.

Anchorum envisions even more growth ahead from this collaboration: CIS is currently testing a higher level of intervention, Trauma Informed Practices, solely through CISNM in Santa Fe for potential national rollout.

"We at Anchorum see this program as a win all around. It's helping students to navigate their daily crises so they can focus on learning, but also to start on a new path to success," said Jerry Jones, Anchorum's Senior Vice President and Chief Financial Officer. "In turn, this helps CISNM to be more self-sustaining, and strengthens the fabric of our community. It also helps us support CHRISTUS St. Vincent by reducing the number of young people with significant physical and behavioral challenges that can overburden the hospital's Emergency Department—thereby increasing efficiency and standards of care for emergency and trauma patients."

Wrap-around Services for Students at our Public Schools

Overview

Anchorum collaborates with Communities In Schools New Mexico to provide a brighter future for our most vulnerable students.

Challenge

All too many students in our community's schools experience a daily crisis. They lack access to the most basic of needs, including food, shelter, clothing, and consistent medical care—both physical and behavioral. Violence in the home and family dysfunction are often contributing factors as well. The burden of these social determinants of health has an overwhelming impact on students, often resulting in a lack of focus at school, disinterest in learning—and ultimately, in the student dropping out of the school system entirely. This can have the collateral effect of disrupting class for other students, and has negative, long-term consequences for our community's health systems and economic sustainability.

Solution

Communities In Schools (CIS) is one of the nation's leading dropout prevention organizations. Its mission: To surround identified students with a community of support, empowering them to stay in school so they may achieve more in life. Following a proven methodology, CIS places dedicated CIS staff members—called site coordinators—inside a partner school to improve the case-managed students' ability to come to school rested, nourished, and prepared to engage and learn. Working in the most challenged communities in 2,700 K-12 schools across 26 states, CIS has been able to reach out to nearly 1.5 million students and their families.

Communities In Schools evidence-based approach.

In 2016, Anchorum began an evaluation process with Communities In Schools of New Mexico (CISNM), an independent 501(c)3 affiliate of CIS, to learn more about the organization and to determine how we might collaborate with them. A series of meetings was held with the CISNM executive team, board, site coordinators, and other collaborative partners and stakeholders, and in the summer of 2017 Anchorum awarded a three-year grant to CISNM totaling $450,000 to build staff capacity and complete a feeder-pattern strategy in Santa Fe's Southside schools. The grant enabled CISNM to hire additional site coordinators, expand the Southside partner schools from nine to twelve, and to bring on a grant writer to help secure additional funding.

Communities In Schools students at work.

Outcomes

Anchorum's contributing role is helping CISNM to stabilize the lives of more students and their families, and to meet its goals in Santa Fe's Southside schools. A few highlights from the 2017-2018 school year:

At the El Camino Real Academy:

  • 95% of the case-managed students improved their English/Reading grades, and 81% improved their Math grades.
  • 100% of these students met or progressed toward their stated attendance and behavioral goals.
  • Case-managed students and their families received weekend snack packs, grocery distribution, and emergency funding for critical needs.

At Capital High School:

  • The addition of one site coordinator enabled an increase in case-managed students from 77 to 115.
  • 87% of case-managed seniors graduated; 16 of 20 are going on to college or a technical college.
  • 100% of case-managed students met or progressed toward behavioral goals.
    An average of 38 families benefitted from weekly grocery distribution, as did 10 teen mothers.

Anchorum envisions even more growth ahead from this collaboration: CIS is currently testing a higher level of intervention, Trauma Informed Practices, solely through CISNM in Santa Fe for potential national rollout.

"We at Anchorum see this program as a win all around. It's helping students to navigate their daily crises so they can focus on learning, but also to start on a new path to success," said Jerry Jones, Anchorum's Senior Vice President and Chief Financial Officer. "In turn, this helps CISNM to be more self-sustaining, and strengthens the fabric of our community. It also helps us support CHRISTUS St. Vincent by reducing the number of young people with significant physical and behavioral challenges that can overburden the hospital's Emergency Department—thereby increasing efficiency and standards of care for emergency and trauma patients."

Home Ownership

Overview

Working together, Anchorum and Homewise enable more hospital associates and community members to achieve home ownership and set down roots.

Challenge

Many CHRISTUS St. Vincent hospital associates—particularly those just beginning a career in our community—struggle with limited housing opportunities locally, and the initial and ongoing costs of owning a home. As a result, associates feel less connected to our area, and less satisfied in their jobs. The high cost of ownership also presents a roadblock in the hospital's efforts to recruit top talent from outside our area.

Solution

The CHRISTUS St. Vincent Homewise program was initially implemented in 2005 as a partnership between the St. Vincent Hospital Foundation and Homewise. The goal was designed to strengthen the local health system by ensuring that associates and healthcare providers had the opportunity to live in the community where they worked. The inaugural program was funded with $100K from CHRISTUS St. Vincent for down-payment assistance, and the St. Vincent Hospital Foundation provided $1M for mortgage assistance. This funding support enabled 72 associates to purchase homes—in many cases, their first.

CHRISTUS St. Vincent employee Rafael Perez and his wife at their home in Santa Fe.

In 2012, Anchorum recognized the potential of the program, and collaborated with CHRISTUS Health to contribute $200,000 for down-payment assistance to Homewise. In addition, Anchorum committed over $2 million in mortgage assistance funding for the program, with a goal of helping over 100 associates to achieve home ownership.

CHRISTUS St. Vincent employee Marisol Rodriguez at her home in Oshara Village in Santa Fe.

Outcomes

To date, Anchorum has helped 45 associates to purchase a home. The program has enabled these employees to improve their overall financial position and have a sense of belonging and commitment to the community.

"Our contribution of financial experience and funding in the Homewise program enables more hospital associates to be successful in our community," said Peter Bastone, President and CEO of Anchorum St. Vincent. "This collaboration directly helps us fulfill our purpose of supporting CHRISTUS St. Vincent, by strengthening the bonds between the hospital and its associates. It also brings career-oriented talent to our area, which builds a stronger, economically sustainable community."

We invite you to check back regularly for updates on Anchorum's local impact.

Home Ownership

Overview

Working together, Anchorum and Homewise enable more hospital associates and community members to achieve home ownership and set down roots.

Challenge

Many CHRISTUS St. Vincent hospital associates—particularly those just beginning a career in our community—struggle with limited housing opportunities locally, and the initial and ongoing costs of owning a home. As a result, associates feel less connected to our area, and less satisfied in their jobs. The high cost of ownership also presents a roadblock in the hospital's efforts to recruit top talent from outside our area.

Solution

The CHRISTUS St. Vincent Homewise program was initially implemented in 2005 as a partnership between the St. Vincent Hospital Foundation and Homewise. The goal was designed to strengthen the local health system by ensuring that associates and healthcare providers had the opportunity to live in the community where they worked. The inaugural program was funded with $100K from CHRISTUS St. Vincent for down-payment assistance, and the St. Vincent Hospital Foundation provided $1M for mortgage assistance. This funding support enabled 72 associates to purchase homes—in many cases, their first.

CHRISTUS St. Vincent employee Rafael Perez and his wife at their home in Santa Fe.

In 2012, Anchorum recognized the potential of the program, and collaborated with CHRISTUS Health to contribute $200,000 for down-payment assistance to Homewise. In addition, Anchorum committed over $2 million in mortgage assistance funding for the program, with a goal of helping over 100 associates to achieve home ownership.

CHRISTUS St. Vincent employee Marisol Rodriguez at her home in Oshara Village in Santa Fe.

Outcomes

To date, Anchorum has helped 45 associates to purchase a home. The program has enabled these employees to improve their overall financial position and have a sense of belonging and commitment to the community.

"Our contribution of financial experience and funding in the Homewise program enables more hospital associates to be successful in our community," said Peter Bastone, President and CEO of Anchorum St. Vincent. "This collaboration directly helps us fulfill our purpose of supporting CHRISTUS St. Vincent, by strengthening the bonds between the hospital and its associates. It also brings career-oriented talent to our area, which builds a stronger, economically sustainable community."

We invite you to check back regularly for updates on Anchorum's local impact.

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